Conference Recording
Forward Focused: How Industry Changes Are Influencing Strategy, Partnerships and Client Expectations
Presented: 2021
Speaker(s): Michael Dominguez, President and CEO, Associated Luxury Hotels International (ALHI); Lori Allen, Vice President, Global Event Operations, MetLife; Meredith Buggelli, Corporate Vice President, Corporate Events, New York Life Insurance Company; Doreen Burse, Senior Vice President, Worldwide Sales, United Airlines; Florence Nalepka, Vice President of Business Development, PRA Production Services
After the pandemic of 1918 came the Roaring 20s. Similarly, we are on the brink of a revolution. Technology developments, the workforce, our collective values, health initiatives and sustainability efforts are all changing the way we plan meetings and events for the financial and insurance industry. What do meetings professionals expect from their partnerships moving forward? How has the hospitality community responded and addressed current challenges and emerging trends? Join an esteemed panel as they discuss top priorities for the next five years to prepare yourself and your teams for doing business in this new era.
Discussion includes:
- Industry changes: New generation of buyers and sellers – what motivates them (e.g., incentives/cash bonus, business travel/leisure travel, inclusivity), technology and automation of services
- Perspective from meetings professional leadership on how their future is different (e.g., 5-year strategy, changing expectations of partners)
- Perspective from the hospitality community (e.g., health, labor shortages, increasing costs, sustainability/carbon footprint)
- Strategic partnerships (e.g., managing and communicating client expectations, becoming an extension of your client teams)
LOGIN OR JOIN FICP FOR ACCESS