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Artificial Intelligence (AI) has had a profound impact worldwide and is changing the way we work and plan meetings and events. This two-part general session began with Future Today Institute’s Samantha Jordan speaking on, AI-Driven Business Transformation: Powering the Future Today. 

In this future-focused keynote, Samantha Jordan, futurist and consultant at the Future Today Institute, examined the dynamic world of artificial intelligence and its profound impact on organizations across industries in the modern world. Jordan emphasized that, as AI continues to evolve industries, it is crucial for organizations to understand and embrace its potential, as well as work through the risks and ethical challenges it presents. Drawing upon her own cutting-edge research and insights, she examined the remarkable ways AI technologies are revolutionizing business landscapes, and how leaders and their teams can seize transformative opportunities to stay ahead in today’s rapidly evolving market.

Sam then was joined onstage by an esteemed panel who reflected on how AI has specifically influenced the meetings and events industry. Through examining real-world examples and key trends, you left this industry discussion informed and ready to embrace what’s next.

Join Jen Squeglia, CMP, FICP Board Member, as she brings together our Meetings Professionals members and Hospitality Partners to moderate a discussion about the future of meetings. During this discussion, we will be focusing on technology, virtual events and their role in our industry over the past year. We’ll also discuss hybrid events and how virtual/hybrid events will be positioned as part of our overall event strategies complementing in-person events moving forward. Topics include: - What are our virtual event best practices? - What virtual platforms/technologies are you using and for what type of events? - What have you seen from an engagement and networking perspective that is new and different? - How do you see virtual events remaining as part of your event strategy moving forward? - Is hybrid a consideration to facilitate social distancing and/or to accommodate attendees who are not yet comfortable travelling? - Budgeting and Communication Best Practices for virtual, hybrid and in-person - How our hospitality partners support: - Virtual Site visits / planning visits - share tips on how to do this successfully - In-house AV teams offering equipment / robust internet connectivity for hybrid meetings - DMCs / production companies and their amazing support of virtual events, inclusive of gifting logistics and ideas - Keynote speakers and Entertainment presenting virtually – several have made an amazing pivot and reaching a larger audience!

Excel can perform so many functions for the meeting industry professional, from handling budgets, managing registration and client data and so much more. This webinar is your opportunity to explore the rich functionality that Excel has to offer and start working right away with tools to save you and your organization time and money. After participating in this webinar, the attendee will be able to: - Identify and use over 15 advanced Excel tools to assist with registration, housing, speaker management and other event functions - Customize graphs and other conditional formatting features for support in marketing your facility or event - Identify and use advanced tools such as Pivot Tables and working with multiple worksheets through using 3D formulas

If you use Outlook, chances are you’ve used it for many years. As with any software program, you have become accustomed to using it the same way, day in and day out. Being more efficient when it comes to creating an effective file folder structure, processing email, or managing projects with the Task feature, will allow you to spend more time making an impact on your meetings and events. If you want to learn how to navigate Outlook in a fresh, new way, this webinar is for you. You’ll learn: - Why and how to customize your Inbox - Which two filters to populate when using the Task feature - How to free up space but still remember where things are kept - Where to create a placeholder for your favorite options in the Outlook Ribbon - How to maximize the search tool

Organized Audrey answers FICP member submitted questions about taking control of your email inbox.

You thought you have all the apps that you need? Perhaps, but as more and more mobile apps are developed, meeting industry professionals are finding new ways of saving time and increasing their productivity. Whether you’re looking for tools to help manage your conference and event work, connect and communicate with your team, supercharge your social posts, or looking for that needle in a haystack that will save you endless time, this webinar is sure to provide you that information. After participating in this webinar, the attendee will be able to: - Identify 60 of the most useful meeting industry & business apps available - Understand mobile solutions impact site inspection, registration and event management - Use their mobile devices more effectively for meetings & events

Join Will Curran from Endless Events as he dives into event tech trends that are on the horizon. You will leave this session with the trends and tools to take back to your team and implement right away. During this program, we will discuss such hot trends as: - Building a year-long community - Collecting data & analytics to deliver a better event ROI - Hybrid event technologies to bring together your in-person and virtual audience

So 2021 looks a bit different, eh? As we move forward with our events, staff & budgets may be leaner but the need for moving forward with the technology that supports your events and constituents remains integral. Your skill set in this new normal demands an even better understanding of the tech tools that can get the work done. From easily creating apps for your events and management to automating workflows, from voice interfaces to developing mixed reality, this session shows that the tools to create exceptional tech functionality reside in your hands, and within your budget. After participating in this session, the attendee will be able to: Identify and use over 5 high tech tools that can be created and implemented at little to no cost Create an organization or conference app at no expense Understand the meaning and implications of the low-code/no-code tech movement for most businesses Identify 5 online meeting tips to enhance your organization’s virtual communications and security